Understanding Exclusion Errors and Unequal Access to Social Protection in Indonesia

Authors

  • Darmin Tuwu Department of Social Welfare Halu Oleo University, Kendari Author

DOI:

https://doi.org/10.55927/6546bc39

Keywords:

Administrative Burden, Exclusion Errors, Indonesia, Social Protection, Unequal Access

Abstract

This article examines exclusion errors as more than technical inaccuracies in beneficiary registries, conceptualising them as potential outcomes of institutional arrangements, administrative practices, and unequal capacities to navigate welfare systems. Drawing on a document-based policy analysis of audit findings, academic studies, and literature on social protection targeting, the article identifies four interconnected dimensions of exclusion: incomplete or outdated data, fragmented administrative processes, unequal capacities to access and contest eligibility decisions, and limited responsiveness to changing household circumstances. Effective social protection also depends on accessible registration procedures, transparent decisions, timely data updates, accountable intergovernmental coordination, and effective appeal mechanisms. This article contributes by providing a multidimensional framework for understanding exclusion errors within decentralized welfare systems and proposes policy directions that place equitable access, administrative accountability, and the lived circumstances of vulnerable households at the centre of social protection reform in Indonesia

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Published

2026-10-23